What if my Sofa can't be delivered?Updated a month ago
If a sofa cannot be successfully delivered, including instances where the item cannot fit into the property, through doorways, staircases, or access points, a £59 charge will be applied to cover delivery and handling costs. This fee also applies if the delivery is refused or cannot be completed due to incorrect delivery information or lack of access at the arranged time. We strongly recommend that customers check all access points and measurements carefully prior to placing an order to ensure successful delivery. Please refer to the "Will It Fit?" button present on the sofa product pages above the "Add To Cart" button.