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Product & Stock

How do I know if a product is in stock?

The stock status of all items is stated on the individual product pages. For a breakdown of each type please see below. If you would like to know if we have a specific amount in stock, please send an email via our contact page or pop a message in our

Does my item come with any warranty?

Yes, it does! We offer a 12-month manufacturer's warranty from the delivery date of your order. However, accessories and gifts such as light bulbs, cushions etc are not included, but we do offer a 14-day money-back guarantee on any item that is not f

Do you have a showroom near me?

Our only showroom is based in London, however, we are constantly looking to expand so please sign up for our newsletter at the bottom of our home page to ensure you are kept up to date with any changes!. Our showroom is located at:811 Wandsworth Road

Can I buy items from your showroom?

Our showroom is the perfect place to view our latest and best-selling pieces. Here you can get an idea of how they will look in your home or business. You’re more than welcome to order from our showroom, but you cannot buy the items already on displa

Can I view a product before buying online?

To view products before purchase, please visit our London showroom. Please note that we are unable to showcase all of our products due to our large inventory, to check if your product is available please use the link at the bottom of this section. Ad

Can I request more pictures of a product?

Our photographs are taken by our own in-house photographers who try their very best to ensure that all images on the website reflect the product that you receive. We unfortunately do not have more pictures of the items than what is up on the website

Can I get a fabric swatch sent for a product?

We have a wide range of swatch's available across multiple fabrics. If you wish to request swatches, please contact us via our contact page with your name, address and the swatch's you require and we'll get those sent out to you asap.

What is a second’s clearance product?

A second clearance item is an item that has been reduced in price as it cannot be sold as new. It might be an unwanted customer return or have visible marks, dents, scratches and/or faded colour but is overall still in structurally good condition. Yo

Where I can find the product dimensions?

You can find the dimensions for your product on the product page. If there’s a dimension you require that isn’t shown please send us a request on our contact us form describing your requirements and the product in question.

Will my item require assembly?

In order to maintain structural integrity during transit, reduce freight expenses and maximise packaging efficiencies some of our products ship unassembled and may require simple assembly, this will be stated on the product page. The assembly require

Product Care & Cleaning

Plump cushions: Make sure that you plump your cushions regularly. This assists in restoring the loft and proper dimensions of the cushions while maintaining a luxurious and comfortable sofa for years to come. Avoid direct sunlight: It is important to

Is the length of cable on the pendant lights adjustable?

The majority of our lights can be adjusted however we do advise that this should be done by a professional. Please be mindful that any adjustments will hinder your returns policy with us.

Can I have replacement screws, bolts, stoppers etc. sent out separately?

Unfortunately, we cannot replace or sell parts such as bolts, nuts, screws, foot protectors and stoppers etc. If your original order is missing any bolts or screw packs, please contact us here and we'll be able to send out what is missing.

Can I purchase the leg base or seat top separately for any stools or chairs?

Unfortunately, we do not sell leg bases or seat tops separately for any of our products as they come as a unit.

How do I take care of my velvet products?

Removing marks on velvet. The most common cause of marks on a velvet fabric sofa or chair is the crushing of the velvet pile fibres. This can cause darker or lighter-looking lines in the fabric and a change in the texture. Light marks can be removed