Please login to your account and go to ‘track order’, you will be able to see your order status here. The order status will also depend on the products you have purchased if the products are:. We offer a next-day delivery service on a number of our p
If your order has not been dispatched, then we may be able to accept the changes you wish to make. Please note that the delivery might be delayed as we will need to hold the order depending on the amendments. If we are adding or amending products/qua
If you’ve received your order and the quality is not up to your expectations please take a photo or record a video showing any faults or damage and send it through with a description via our contact us form within 14 days of the delivery date.Once we
Please accept our apologies. If your order is missing parts required for assembly then please let us know via our contact us form. Providing a description of how many boxes you have received, what’s missing and a photo of what has been received will
Sometimes parts of your order will be in separate warehouses and may be shipped to you individually, the courier company can also accidentally split the order and put it on separate vans which means they'll arrive at different times. We always try to